Showing posts with label billing. Show all posts
Showing posts with label billing. Show all posts

Saturday, August 1, 2009

Bloodwork bill

I blogged previously about the bloodwork I had to do recently as a pre-op requirement by my bariatric surgeons. The bill arrived today. With the EKG, the total cost was over $800; my insurance billed me for more than $300 of this. The bill was actually itemized by each test they had to do, and on every test it reads: " Denial. Charges exceed your contracted and/or legislated fee arrangement."

FEE ARRANGEMENT? I'm not paying for a lap dance! At first I was just going to pay the bill without question--I'm tired, y'all--but the more I think about it, the more annoyed I am. This is mandatory pre-op bloodwork ordered by my surgeon, not a spa treatment. It also makes me wonder if it was coded wrong somewhere along the line, given the chaos that happened with the taking of my actual blood. Me being me, I have to find out what these people are thinking. Literally every single item on here has a denial in the detail, from the EKG to the lipid panel (note: I have high cholesterol) and all the flora and fauna in between. My understanding was this entire process was covered at 80%. Stay tuned.

Friday, March 6, 2009

Costco-size can of whoopass

I'm ready to open one on the insurance company.

I got another statement in the mail today, and they are now denying my psychological evaluation in its entirety, to the tune of $520.00. (!) They are claiming the service was not only not "preauthorized", but that it was performed by an out-of-network provider.

I stood right next to the office person in the provider's office while she "preauthorized" it, the day it was scheduled, and specifically used this provider--out of several in the office--because he was the only one covered by my insurance. (I didn't even want to go to him! He wasn't terrible or anything, but I prefer to see female medical professionals whenever possible. It's a my-own-comfort-level thing.)

So I called the insurance company, who told me that this provider is not in network under his tax ID number. They also told me the claim had been forwarded to the behavioral health division. I explained for the 5,000th time that it was a medical claim, not a behavioral one, which they concurred, and which doesn't help me one iota since he is apparently not in network.

WHY would the office person tell me the provider is covered if he isn't? Did she pretend to talk to someone on the other end of the phone while I stood there? I'm stumped. I called the provider's office, and of course the billing person isn't there until Monday. Conveniently, Monday is my next nutritionist appointment, so I guess I get to take this up with the staff in person. (Oh, joy!)

If I have to pay this entire amount out of pocket, at least the tax return is coming, but it makes my going back to school an elusive pipe dream. I guess I will go through the motions of applying just the same, in the hopes I can still get in and receive student loan funding.

This certainly removes any mystery surrounding the reasons that, on any given day, I'd rather crawl back under the covers and stay there, or sit in a nice, dark, silent room with no other people in it. Pffffft.

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Seattle, WA, United States
This blog focuses largely on a personal journey to and through weight-loss surgery. It's also about reading, writing, animals, photography, love, humor, music, thinking out loud, and memes. In other words...life.
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